Ethnography
is really a means to an end. It is a descriptive enterprise that
leverages a tool kit of methods to capture an integrated portrait
of a culture. These methods are often differentiated between qualitative
and quantitative techniques.
Qualitative
vs Quantitative
Qualitative
research is characterized as using a small sample sixes and delving
deeply into a particular topic.
It is often
seen as soft,
sloppy, and statistically insignificant.
Quantitative
research is viewed as robust, statistically significant, and more "scientific." It
enables one to get a firm sense of how a limited domain is understood,
by querying a large number
of people.
In reality,
the distinction between qualitative and quantitative research is
less clear. Qualitative data can be
quantified,
and there is opportunity
in qualitative research to gain contextual learning as well.
And both qualitative and quantitative research can be executed
well
or poorly. Research is a craft that requires a long apprenticeship
to execute with skill.
Naturalistic
and experimental are better descriptors of the different research
protocols available to gain
insight.
Naturalistic
vs Experimental
There
is a trade off between capturing the complexity of natural milieus
and using models to simplify the world
and test specific
ideas. Gaining
true insight requires a combination of both. The toolbox
of methods include:
Naturalistic
Methods
• Unobtrusive
Observation
• Reactive Observation
• Time Allocation Studies
• Participant Observation
• Structured/Unstructured Interviews
• Focus Groups
• Reflexive Videography
Experimental
Methods
• Decision
Tree-Modeling
• Pile Sorts
• Triad Tests
• Free Listings
• Scaling
• Gaming |